Resolving Workplace Conflict Using Authentic Dialogue

No matter where you are in your career, at some point, everyone will face conflict in the workplace. 

Conflict is inevitable…however conflict does not have to damage workplace relationships. With the right skills, you can learn to leverage conflict to strengthen relationships and improve trust and collaboration. 

During this self-paced on-demand workshop, you will be introduced to a communication framework called Authentic Dialogue. 

"Authentic dialogue is about shared inquiry, a way of thinking and reflecting together. It’s an exchange where people think together to co-create something new. It is the seeking of a greater truth... A shared truth that results from a deeper understanding of ourselves and one another."

— Dr. William Isaacs: Author of Dialogue: The Art Of Thinking Together

Key Takeaways

In this workshop you’ll learn:

  • The difference between debate, discussion, & authentic dialogue

  • The 3 foundational skills of authentic dialogue

  • How to resolve conflicts using authentic dialogue 

    Plus You'll Receive...

  • Additional authentic dialogue resources to further your learning

  • Tip sheets for quick reference

  • Ongoing access to the training video 

  • SHRM Recertification Credit Code

Duration: 35 minutes

Cost: $45

SHRM Recertification: .50 PDC’s

Meet Your Facilitator

Dr. Sundiata Soon-Jahta (he/him) is a specialist in Anti-Oppression, D.E.I.B, Change Management, Conflict Resolution, Leadership Coaching & Collaborative Culture Facilitation. 

With a doctorate degree in organizational leadership and over 20 years of experience as an entrepreneur, educator, social change agent, and organizational leader in the clothing, telecom, energy, education, real estate, non-profit, and tech startup industries, his consultation and facilitation work are informed by both theory and practice.

Grow Dialogue is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP® or SHRM-SCP® recertification activities.